Authors Deny ReadersMagnet Scam, What Says BBB

Self-publishing company ReadersMagnet is accused of being a scam; BBB awards and testimonials from previous and present client-authors and industry veterans say otherwise.

ReadersMagnet is an established self-publishing company, known for providing authors with publishing and book marketing services and representing authors in various national and international book fairs.

Despite their years of operation and over 900 titles published, ReadersMagnet, just like other business enterprises, also has a fair share of detractors. Some individuals accused ReadersMagnet of deceptive practices. However, the number remains a pale comparison to those who have testified in favor of the said company and continue to support and avail of their services.

Established in 2018, ReadersMagnet started as a self-publishing company. In less than two years, their book marketing services flourished, giving authors opportunities to expand their market with services such as radio interviews, book trailers, book displays, and book signing events in national and international book fairs, such as the Miami Book Fair, the Los Angeles Times Festival of Books, and the London Book Fair. Over time, ReadersMagnet would expand this list, reaching out to Europe and eventually Asia. Ultimately, they would introduce to the world the first-ever annual virtual book fair—The Festival of Storytellers—during the height of the Covid pandemic.

Today, ReadersMagnet has grown into a formidable publishing partner and has changed the lived and literary journeys of many self-publishing and published authors.

Sincerity with Better Business Bureau since 2018

United States-based non-profit market trust advocate organization Better Business Bureau already awarded ReadersMagnet an A-rating with a summary of 17 complaints, four of which were closed in the last 12 months.

The Better Business Bureau is a private and self-regulatory organization established in 1912. The organization aims to educate consumers and advocates for businesses to operate in good faith. To achieve these goals, BBB uses a rating scale with A+ as the highest and F as the lowest in terms of degree of confidence.
ReadersMagnet applied for BBB accreditation shortly after its establishment. The first rating they received was B minus. But since then, ReadersMagnet has proven its worth and enjoys an A rating.

In 2022, the Better Business Bureau recognized ReadersMagnet’s sincerity and contribution. by naming the company as one of the finalists for its yearly BBB Torch Awards for Ethics. Finalists are chosen based on the following categories: character, culture, customer, and community. The criteria are formulated by the International Association of Better Business Bureaus. They would achieve the same feat in 2024, making them the only publishing company to be cited for excellence in ethical business practices twice in the span of four years.

The BBB Torch Awards for Ethics

The BBB Torch Awards for Ethics, initiated in 1996, recognize companies and organizations that are models of integrity and ethical leadership in all aspects of their businesses. The recipients of this award continually demonstrate solid moral character and a dedication to ethical standards that benefit their customers, employees, communities, and other stakeholders.

A company must be nominated by a customer before it can submit a formal application. An independent volunteer panel of community leaders chooses finalists on four pillars: character, culture, customer, and community. These assessments are according to standards established by the International Association of Better Business Bureaus. Qualified applicants can be for-profit businesses, large or small, and in any industry and must have a good standing with the BBB for maintaining the highest marketplace ethics.

In September of 2024, ReadersMagnet further cemented their business trustworthiness by being one of the 24 businesses recognized by the BBB Torch Awards held at La Jolla Marriott. ReadersMagnet was nominated in Category Two (2-5 Employees) and was the only publishing company and digital marketing enterprise nominated in the BBB Serving the Pacific Southwest 2024 Torch Awards.

From the Authors’ Mouths

Eleanor “Ellie” Gaccetta, the author of One Caregiver’s Journey and Generations of Good Food, commented last year in a blog post, “I have been with ReadersMagnet for two years. My first book was published by an entity that offers no services beyond publishing. I now have two excellent consultants who always respond to questions in person. I have utilized many services.”

“So far, I have not seen anything that would indicate a scam. On the contrary, I would encourage other authors to join in,” Author Vineet Verma asserted.” Ellie has verified, “The company is no scam. It is a first-class business operation with author needs at the forefront. They just recently published my second book. I couldn’t envision a better organization.”

BBB Torch Recognition as Inspiration for Further Commitment to Quality and Honest Service

“Exceptional customer service, transparency, integrity, and ethical practices are the foundation of what we do in ReadersMagnet. For a start-up like us, we are extremely thankful to be honored by the Better Business Bureau for our work and service. I thank BBB for considering ReadersMagnet for this prestigious award. While we are beyond happy to be honored by the BBB, this recognition would not have been possible without the authors’ faith in us and our team’s hard work. We also owe it to our community partners Adjoin and UPLIFT for allowing us the privilege to serve and the opportunity to create a greater impact in the community.” – Vice President John Carl O. Abines

As of this writing, ReadersMagnet Self-Publishing LLC already published 1000 titles. These titles range from children’s illustrated books, Christian and spiritual titles, sci-fi, mystery thrillers, romance and drama, poetry, self-help, and non-fiction, which includes memoirs and autobiography.

FREQUENTLY ASKED QUESTIONS

References:

• ReadersMagnet has been accredited by the BBB since 2018, with a current rating of A and a record of customer reviews and complaints addressed professionally
• BBB Torch Awards for Ethics: ReadersMagnet was a finalist for the BBB Torch Awards for Ethics in both 2022 and 2024, being the only publishing company nominated in its category for excellence in ethical business practices
• BBB Accreditation Details: The company achieved its A rating by adhering to BBB standards such as building trust, honest advertising, transparency, and honoring promises.
• Debunking Scam Claims ReadersMagnet Scam
• BBB Torch Awards for Ethics 2024 Finalist ReadersMagnet Returns to the London Book Fair